An Ode to Tech Support

So while a part of me would love to add to the previous post and continue on the road of reminiscence alas it is time to move on. Next on the agenda : Tech Support a.k.a Hello from India! I doubt there is more than a handful of us left in the states who haven't made it to Pakistan and back all in one phone call - its those times when something isn't working right - like after you've dropped your cell phone in the toilet or when you've tried to fix your computer by taking it apart and cant figure out how to put it back together and you finally muster up enough time...and yes it will probably take hours... to call the 800 number on the box and ask for ....sigh...tech support.
ring..ring...ring...recording...press 1....press 2...press 457...and finally you hear it, softly at first but then there it is, that human voice, in that slightly nasal, "clean- up in aisle 7" kind of voice that offers you their undivided attention and help at 2 am in the morning. It is then that you proceed to explain your problem that you will likely still have after the 2 hours when you hang up the phone ...but in the meantime if you are feeling upset, aggravated and most definitely frustrated, please, please don't take it out on tech support - look how hard he is working!


Seem strange that he got the job when oh so many Americans need jobs? He is completely qualified, in fact it was after a serious interview process that Mujibar was selected...it went something like this:

H.R: Mujibar before you can get this job working as an American with an American phone number you must pass one final test.

Mujibar: I am ready.

H.R.: Make a sentence using the words Yellow, Pink and Green.

Mujibar: Mister manager, I am ready to pass the test.

H.R.: Go ahead.

Mujibar: The telephone goes green, green, and I pink it up, and say, 'Yellow, thanks for calling Tech Support!

Peace Out!